Opt in email marketing - RightNow Technologies Delivers May ‘08 Release; First On Demand CRM - MSN MoneyCentral
BOZEMAN, Mont., May 27 /PRNewswire-FirstCall/ — RightNow(R) Technologies RNOW introduces RightNow May ‘08, the latest version of its enterprise-class, on demand customer relationship management (CRM) solution. With new online chat capabilities
Helio Uses RightNow on Demand CRM to Capture the Voice of the Customer - Forbes
BOZEMAN, Mo., May 27 /PRNewswire-FirstCall/ — Helio, a premium U.S. mobile service provider, has selected RightNow(R) Telecom, RightNow Technologies’ (Nasdaq: RNOW) on demand customer relationship management (CRM) solution for telecommunication
RightNow Adds Chat to Feedback Offering - CRM Buyer
RightNow’s addition of chat to its Feedback feature set allows it to keep up with quickly growing consumer demand. Feedback chat results will be compiled for trend analysis, which will help companies provide more personalized services. Be a Rockstar
Google: Viacom Suit Could Have Chilling Effect on Net Freedom - TechNewsWorld
Viacom’s fight with YouTube heated up Friday as Google submitted court filings claiming the media giant’s $1 billion lawsuit against its video-sharing property threatens legitimate Internet communication. Google says YouTube goes above and beyond its
Breakthroughs in Analytics, Part 2 - MacNewsWorld
Firms constantly chasing after more and more sophisticated business intelligence often turn to new analytics technology for the answers. What were once difficult and complex tools for analyzing market activity are becoming more accessible and
RightNow Technologies Delivers First On Demand CRM Solution With Multi - Computerworld Australia
Read up on the latest ideas and technologies from companies that sell hardware, software and services. New Online Chat Channel Expands RightNow’s Enterprise Feedback Management Solution to Deliver a Better Customer Experience SYDNEY(May 28, 2008
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