Email marketing system - Contact Center Software helps optimize agent productivity. 

Operating with Contact Center Suite, Communicator provides contact center representatives with power to efficiently manage interactions. Users can print and email on demand, search and look up customer information, and view all interactions for record. Included Communication Designer provides managers with unlimited possibilities to build and design agent scripts with no limits on number of …

Royal Impressions Chooses Open Text’s Artesia Digital Asset Management Solution 
Open Text Corporation , the largest independent provider of enterprise content management software and solutions, today announced that Royal Impressions, a New York-based digital printing solutions and marketing services firm, has selected Open Text’s Artesia Digital Asset Management solution .

BCE Buyout Rumored 
Kohlberg Kravis Roberts is “stalking” BCE in the hope of launching a friendly takeover bid for the owner of Bell Canada, Canada’s Globe and Mail reported. If successful, it would be the biggest acquisition in Canadian corporate history. The paper cited sources as saying that KKR has had at least two meetings with top BCE officials, led by chief executive officer Michael Sabia.
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